05 January 2009

Crap-tastic

Bridge Man and I have always lived fairly modestly. I've held off buying those 200 dollar boots until I make it big as a stylist to the stars or Bridge Man designs the next Golden Gate Bridge and makes his first million. Be that as it may, we do have our extravagances. For my husband, it is the cable box on the television and for me, it's the Internet. Super-duper fancy, right? Back in the day when I lost my job to the beginning of this fantastic economic crisis, we had a conversation about cutting back expenses. As you can probably guess, my Bridge guy was willing to give up the Internet without the blink of an eyelash and I, the TV. Who needs 80 channels anyway? In the end, no conclusion was made and we kept both. After all, after about a month or so I found another job and all was not lost.

Our poor city is under a monopoly by this cable giant who goes by the name of *Comcrap. Long story short, in a period of about two months or so, we have had to contact said Internet/cable provider for a problem with the service. Each call becomes a 40-50 minute ordeal. First there is the automated voice, of whom I've become very familiar, then there is the hold message that insists how important my call is to them and pleads for me to wait a few more minutes, then, after 35+ minutes I am patched through to a customer service representative who is unfortunately unable to answer my question but can put me through to someone who can.

Then you wait.

And wait.

And wait.

And then, a second automated voice pipes up and states that an appointment has been made for you for the next business day between the hours of 8am and 4 pm.

This is all well and good except for the small fact that both Bridge Man and I have to work the next business day between the hours of 8am and 4pm.

For the last three weeks or so we have been suffering with patchy cable and a digital box that pops up on the screen with random letters and numbers at will. As for the Internet, it has been totally MIA. I've come to the end of my rope and would like to cancel both services. However, that means sitting on the phone for another 30-40 minutes to complete this simple task. You can see my predicament.

Thus the reason I sit here soaking in the free Wifi that Panera Bread so generously offers poor patrons such as myself. This is the first time I've been on the world wide web since Christmas. Oh, woe is me.For this reason, my dear reader, I cannot guarantee a quick return to this blog. I hope to be back within the week. Bridge Man and I are looking into getting a mobile access card.

P.S. While this is unfortunate, it couldn't have come at a better time. In two weeks I take my state board test to get my license as a cosmetologist. I can use this free time to study like a good little student. Wish me luck!

* This is the name I came up with for this company after the fourth time I sat on the phone, on hold for 35 minutes.

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